Whenever a customer or a potential customer interacts with your business they will remember how you treated them, how fast the service was, the quality of the work and how easy it was buy your product or use your service. For example: at a restaurant, the customer service that the waiter or waitress provides you is just as important as the quality of the food. The food should be delivered in a timely manner, the server should be friendly and offer help if needed, and they should not seem rushed or stress. Customer service is just as important as the quality of the product. It is half of the experience that customer will have with your business.
That brings us to a quote that explains a lot about a good way to live your life and also relates to customer service and the idea of loving what you do and everything else will fall into place:
"If you follow your bliss, you put yourself on a kind of track that has been there all the while, waiting for you, and the life that you ought to be living is the one you are living. When you can see that, you begin to meet people who are in your field of bliss, and they open doors to you. I say, follow your bliss and don't be afraid, and doors will open where you didn't know
they were going to be."
This quote by Joseph Campbell from his book,Reflections in the Art of Living: A Joseph Campbell Companion, is something to live by here at Lassothemoon Gift Baskets. We love what we do: making custom gift baskets for our customers and delivering them on time. We love making custom gift baskets because it allows us to be creative. It also gives us a good feeling when customers enjoyed and appreciated our gift baskets. Creating a custom gift basket is fun for us because we know the customer will feel special and that it will provide a mini vacation for them. It is a moment during their day when they can feel special. We have been following our bliss here at Lassothemoon Gift Baskets by doing what we love: being creative and giving people a good experience with our custom gift baskets.
We offer great customer service here at Lassothemoon Gift Baskets by helping you design your custom gift basket for the ones you love. We then take a picture of it and email it to you so you know what it looks like and that they will receive it. The basket is then delivered personally to the recipient so they can enjoy it. Great customer service is not hard but it is equally as important as the product or service you offer. Simply loving what you do will lead to great customer service because your customers will notice that you are enjoying yourself and that you are happy to help them. Being friendly, helpful and a smile can go a long way with customers and will surely keep them coming back for more. The message here: love what you do and people will notice.
It's a Wonderful Life!